Q: I ordered a product but I can't find my login information. What should I do?
A: Please go to the Members Login Page. You can enter in your email address and click the “Send Password” button and you should be emailed your password right away automatically.
Also, if you just purchased a product, sometimes it can take up to 30-45 minute for the system to update and register that product. So before you submit a support ticket please make sure you have waited at least that time.
If that doesn’t fix your question, please submit a support ticket.